Refund Time Frames
When you cancel a booking and are entitled to a refund then we will instruct the refund minus the applicable deductible, within reasonable administrative time. The processing can take up to twelve working days in India.
For international transfers, there might be an additional deductible transaction fee applicable as per the policy of the bank/payment gateway. We will instruct the refund minus the applicable deductible (statutory/transaction/bank/payment gateway expenses or any other that might apply to such a transaction), within reasonable administrative time. The actual refund process by the financial institution can take up to 30 working days for completion.